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Santander offers annual and single-trip travel insurance policies, which are provided by Chubb European Group SE.
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The latest data from the Financial Conduct Authority shows that Chubb European Group SE (Santander's underwriter) paid 80-85% of claims made on annual European policies, and also on single-trip policies, in 2022.
This was higher than the average acceptance rate for annual European cover (76%) and also single-trip cover (73%).
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For medical emergencies abroad, call +44 (0)20 7173 7177.
To make a claim from the UK, call 0800 519 9925. If overseas, call +44 (0)1293 726 329.
Before calling for cancellation claims, you should contact your travel agent and/or airline to seek a refund or to move your trip.
You'll need your policy document when you call.
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