Which? Shorts podcast: should you trust hotel star ratings?

We navigate this confusing system that isn't always a good indicator of quality

With summer holiday rush in full swing, we explain why you can't necessarily trust the star rating of the accommodation you'll be staying in.

Listen here to the full episode, written and read by Which? senior researcher and writer Lauren Bell.

We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.

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