Press office information
Meet our press office team and media spokespeople, and find all the information you need to contact them
Press office contacts
Contact information
External Affairs
All corporate enquiries, including copyright information and use of the Best Buy icon, should be directed to [email protected]
Customer Services
For membership enquiries, please contact our Customer Service Centre on: 029 2267 0000
Our press team
Cherie Willers
Gary Anderson
Head of News
07912 557 830 | [email protected]
Jenny Mclaughlin
Senior Corporate Communications & PR Manager
07834 807 507 | [email protected]
Tommy Handley
Chief Press Officer
Leading on telecoms, online marketplaces, fake reviews, product safety and data
07711 017 486 | [email protected]
Charlotte Branson
Corporate Communications and PR Manager
07711 385 105 | [email protected]
Jade Juilien
Emma Clarke
Senior Press Officer
Leading on customer service and consumer rights
07540 200 201 | [email protected]
Ross Crapnell
Ella Boldron
Alice Barnard
Melissa Nethersole
Stories Officer
07711 384 831 | [email protected]
Olivia Devereux-Evans
Press Officer
07768 695 007 | [email protected]
Harley Palmer
Assistant Communications Officer
07970 132 791 | [email protected]
Broadcast media spokespeople
To interview any of our spokespeople please contact the Press Office on 020 7770 7562 or 020 7770 7582
Emily Seymour
Emily Seymour is a content editor at Which?, specialising in energy and sustainability. She works closely with a cross-organisational group to embed sustainability into the heart of Which?'s ethos. She's also worked across retail, home improvements and home products during her time at Which?. She has a background in magazine journalism, and had a secondment as acting editor of Which? magazine in 2019.
Grace Forell
Grace Forell is a broadcast journalist with ten years + experience reporting across TV, radio, live events, online video and podcasts. Whether the topic is money-saving tips, cleaning hacks or consumer detriment such as greenwashing or inflation, Grace is a friendly and approachable spokesperson that puts the everyday consumer front and centre.
Guy Hobbs
Guy Hobbs is a Principal Researcher for Which? Travel, offering impartial reviews and guidance for consumers on their rights when travel plans go wrong. Guy has been a travel writer and editor for nearly 20 years and has written several guidebooks in that time, as well as writing for the Guardian and the Telegraph, among others. Prior to Which? he was publisher and series editor of both Cadogan and Globetrotter guidebooks.
Harry Kind
Harry Kind is a consumer rights presenter and writer with experience across live television, radio and online content. With his background in politics, economics and television production, he’s always ready and waiting with an ingenious piece of practical consumer advice to make life a little bit easier.
Harry Rose
Harry Rose has been editor of our flagship Which? magazine since 2018. An award-winning editor, Harry previously led our standalone personal finance title, Which? Money, and worked as a financial journalist.
Jo Rhodes
Jo Rhodes is a Senior Researcher for Which? Travel. Jo has been at Which? for more than five years as an investigative researcher. Her specialists include sustainable travel, holiday scams and money-saving travel advice. She won best feature idea (print) at the BSME Talent Awards 2021.
Katie Alpin
Katie Alpin has worked for a decade as an economist, social researcher, policy expert and campaigner on consumer issues. Her work has twice been recognised with the Sheila McKechnie Foundation's Consumer Campaign of the Year Award. At Which?, Katie leads our Strategic Insight team, providing rigorous, succinct analysis of the latest issues facing consumers, and what government and businesses can do to help.
Lisa Barber
Lisa Barber is the editor of Which? Tech Magazine. During her time at the organisation, Lisa has also been acting editor of Which? Magazine, covering paternity leave, and editor of the Which? Car Guide.
Lisa Webb
Lisa Webb has worked at Which? for six years. She's a lawyer in the Group Legal department and advises on all aspects of consumer and media law. A litigator by background, Lisa is leading Which?'s collective redress claim against tech giant Qualcomm and appears regularly as an expert commentator on matters relating to Which?'s legal powers.
Matt Knight
Matt joined Which? back in 2013 as our vacuum cleaners, boilers and lightbulbs expert. In the eight years that Matt has been at Which? he's managed some of our highest-profile tests, and even launched some new ones including electric bikes, robot vacuum cleaners and most recently, electric scooters.
Currently, Matt manages our In-House testing team, conducting fast turnaround assessments of the latest products and services.
Natalie Hitchins
Natalie Hitchins is head of home, technology and lifestyle content at Which?. She has been at Which? for over 15 years and oversees content direction on everything to do with the home, technology and lifestyle – from essential services such as broadband and energy, to technology, food, health, motoring and sustainability.
Richard Headland
Richard Headland is editor-in-chief of Which? magazine. During his time at Which?, Richard has previously worked on technology and cars before being promoted to editor in 2013.
Rory Boland
Rory Boland is Editor of Which? Travel, home of impartial travel reviews, independent advice from travel experts, and guidance for consumers on their rights when their travel plans go wrong. Rory has been working in travel journalism for 15 years, and has written for the BBC, Rough Guides and The Independent amongst others in that time. He is a regular spokesperson for Which? on national TV and radio on a wide variety of travel subjects, and writes consumer columns and Q&As for national newspapers as a travel expert. Rory has authored, contributed to and edited a number of guidebooks for National Geographic, Time Out and Zagat.
Sam Richardson
Sam has been the deputy editor of Which? Money magazine since 2019. He covers all areas of personal finance, with particular expertise in car and home insurance, investing, savings and sustainable finance. Previously, he edited other personal finance and business publications in London and Sydney.
Shefalee Loth
Shefalee Loth works in our investigations team researching food content, covering topics ranging from busting nutrition myths to food sustainability to food safety and fraud. Shefalee is a nutritionist and has been at Which? for more than ten years. Prior to Which? she worked for the NHS and in academic research.
Sue Davies
Sue Davies is our Head of Consumer Rights and Food Policy. Because of her extensive work in this field at Which?, she was awarded an MBE for services to food safety. She leads our consumer rights team, which as well as food, covers our policy work on a range of consumer protection issues, product safety, travel rights, sustainability and trade.