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B&Q bathrooms review
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In June 2023, we surveyed 6,833 people about their bathrooms to reveal how B&Q bathrooms compare with rival brands such as Homebase, Victoria Plum and Wickes.
We asked customers about their experiences of buying a bathroom from B&Q, as well as how they rated the brand's bathroom products, including baths, shower enclosures, sinks and cabinets.
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Is B&Q a good bathroom retailer?
Which? members can log in to unlock the tables below and see how B&Q compares with other bathroom retailers and brands.
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B&Q as a retailer | |
Customer score | |
Range of suites | |
Quality of advice from staff | |
Ease of delivery | |
Dealing with problems | |
Quality of delivery | |
Value for money |
We asked people about their experience with B&Q as a bathroom retailer.
The retailer that came top in our survey got 83%, but the company at the bottom of the table got 67%.
B&Q bathroom products rated
B&Q bathroom products | |
Customer score | |
Quality of products overall | |
Quality of finish (eg scuffs and marks) | |
Durability | |
Value for money |
We also asked those who had bought B&Q bathroom products what they thought about the quality, durability and value for money.
The gap between brands at the top and bottom of the table was even bigger – ranging from 67% to 87%.
See how B&Q compares with other brands in our assessment of the best and worst bathroom brands
B&Q's bathroom fixtures and fittings
B&Q bathroom fixtures | ||
Item | Durability | Quality |
Bath | ||
Shower enclosure | ||
Cabinets | ||
Sink | ||
Toilet | ||
Taps |
Finally, we asked respondents how they rated individual fixtures and fittings such as shower enclosures, sinks, taps and toilets from B&Q.
Several brands were rated the full five stars for both the quality and durability of their shower enclosures and sinks.
See how B&Q's bathroom fixtures compare with other leading brands in our pick of the best bathroom sinks, taps, toilets, baths and showers
![A small bathroom with sink, toilet and shower enclosure.](https://media.product.which.co.uk/prod/images/original/218942024d56-bqafini.jpg)
B&Q bathroom suites, stores and services
B&Q has more than 300 stores nationwide. You can use its online 'Find a store' tool to locate your nearest branch and check which services it offers.
It sells a range of modern and traditional bathroom suites. Many of its sinks, toilets and baths are from its own GoodHome and Cooke & Lewis brands. It also stocks a range of other brands, such as Ideal Standard and Vitra.
You can choose from a wide range of bathroom furniture, from fitted vanity units to standalone storage. B&Q's range of taps includes big brands such as Bristan and Grohe, as well as its own GoodHome models.
B&Q stocks a range of mixer, electric and power showers from a number of brands, including Aqualisa, Mira and Triton. It also sells shower enclosures and components for wet rooms.
The company also offers an end-to-end bathrooms service, which includes installation and starts with a free in-store or online planning appointment. B&Q says it partners with approved and vetted local installers to carry out your project.
Visit the B&Q website to find out more.
Use Which? Trusted Traders to find an independent bathroom installer near you.
Read how to design a bathroom for ideas on creating the perfect space, or for advice on getting a new bathroom at the right price, see how to plan and buy a bathroom suite.