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Magnet kitchens review
We put Magnet kitchens through our rigorous lab tests and also surveyed Which? members about their kitchens, including those who had bought from Magnet.
You can buy its kitchen ranges in a Ready to Assemble (flatpack) or Pre-built format.
The Pre-built range is more expensive, but designed to be more sturdy and durable.
We assessed both types in our expert testing lab.
Discover the best and worst kitchen brands to see how Magnet compares to other leading brands
Magnet kitchens overall scores
Our overall scores combine expert lab assessment results and customer survey data from real owners.
Log in now or join Which? to reveal the results for Magnet.
| Unit | Overall score | Lab assessment score | Customer score | Customer service | How well the kitchen lasted | Visit retailer |
|---|---|---|---|---|---|---|
| Pre-built | Magnet kitchens | |||||
| Ready to Assemble | Magnet kitchens |
Table notes: The overall score is based on the lab assessment of the units (60% weighting) and feedback from our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted. The customer survey was conducted online in February 2023 among 4,378 Which? members who have bought a new kitchen in the past 10 years. Magnet sample size: 248.
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
The best kitchen we assessed achieved an overall score of 81%. Our five best kitchen suppliers all scored over 75%.
At the bottom end of the table, our lowest-scoring kitchen earned 59%. In fact, eight kitchens from four brands all got scores of less than 70%.
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Magnet kitchens lab assessment scores
Our expert lab tests are specially designed to test how kitchens will stand up to everyday use.
Log in now or join Which? to see how Magnet kitchens fared in our lab.
| Unit | Lab assessment score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Pre-built | |||||
| Ready to Assemble |
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
Find out how we test kitchens in our lab
Magnet kitchens customer survey score
We spoke to 248 Which? members with a Magnet kitchen to find out how real owners rate their kitchens.
Log in now or join Which? to find out what Magnet customers had to say about the brand.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of cupboards, doors, drawers and worktops | |
| Quality of finish | |
| How well the cupboards, doors, drawers and worktops lasted | |
| Value for money |
Table notes: Based on the responses of 248 Magnet customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend.
Our top overall scorer achieved an outstanding score of 86% in our customer survey.
At the other end of the table, some of the brands we assessed scored just two stars for their customer service.
We also used our reader survey to find the 7 things people regret most about their kitchen design
How to buy a Magnet kitchen
You cannot buy Magnet kitchens online, so you will need to book a design appointment.
Before you attend, Magnet recommends you check out their kitchen designs online and measure and sketch your kitchen layout.
They can also help you to organise your installation. You can do this yourself, use the Magnet installation service, or book your own trader.
According to Magnet, the process takes around four months in total.
Magnet design services
Magnet offers a free kitchen design consultation. You can choose whether you'd prefer to go in-store or have a virtual consultation.
In both, you'll discuss with a designer how to make the most of your space and budget, and they will create a 3D plan of your new kitchen. Afterwards, you'll receive your designs and a quote.
A designer will then come to measure up your kitchen, or Magnet will give you instructions for how to measure it yourself. If you're not able to see kitchens in-store, Magnet will send you samples of colours, handles and worktops before you order.
Magnet kitchens installation
Fitting a Magnet kitchen yourself
Magnet's Pre-built units come pre-built. The Ready to Assemble Range is flat-packed. We installed both sets of units in our lab so we can share some insight into how straightforward this was.
Log in now or join Which? to find out how easy it is to fit a Magnet kitchen yourself.
Does Magnet install kitchens?
Yes. There's an optional fitting service, whereby the entire process is managed and carried out by Magnet fitters. It offers different installation packages, depending on the extent of the work on your kitchen.
We asked Which? readers who used Magnet's service to rate their experience and the quality of the installation.
Log in now or join Which? to reveal the results.
| Customer score | Arranging | Speed | Installation quality and finish | Mess during and after installation | Keeping to arranged times | Communication | Resolving problems |
|---|---|---|---|---|---|---|---|
Table notes: Based on the responses of 248 Magnet customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend.
Compare Magnet's kitchen installation service with Wren and Wickes in our guide to the best kitchen fitters
Finding a fitter for your Magnet kitchen
If you do not want to fit your kitchen yourself or use Magnet's installation service, you can buy your fitted kitchen from Magnet and hire your own installer.
To find a reliable kitchen fitter, use our Which? Trusted Traders search tool.
Magnet kitchen ranges
Magnet has 15 kitchen ranges in Shaker, traditional and modern styles.
They also come in a huge range of colours and finishes, or you can select a bespoke design.
Magnet kitchen units dimensions
Magnet does not provide kitchen unit sizes online.
Magnet kitchens guarantee
Magnet has a 15-year guarantee on its Ready to Assemble range, whereas the Pre-built units come with a 25-year guarantee.
Find out more on Magnet's website
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved