Pure Moving Company

I was impressed with their very prompt response to my inquiry as well as their thorough and transparent terms, sent in writing. Honest, interested in satisfying the customer. I arranged for 3 movers, the minimum I suggest you get as one of them spent the entire time standing by the truck, loading the boxes, leaving only 2 to do the packing. One was outstanding! He was exceptionally diligent in securing wrapping each item (I gave him a bigger tip at the end), but the other guy simply put things in a box without any wrapping, stuffing, or any care, including some fragile items I had talked to him about. Hence 2 items broke, but the manager appropriately compensated me for these damages. Also, whereas I was led to believe that it would take 6 hours to pack and move out of my studio apt., it actually took over 10 hrs, costing considerably more (but actually what I think I expected). So: I suggest at least 3 movers, if not more; expect it to take much longer than you might have expected, and monitor the packing job. But, all in all, I like this company and would recommend them. Honest people

We have used this company for three different moves over the last 90 days. They are GREAT. The movers are very pleasant and do a great job packing and unpacking the furniture at each end, and their rates are more than reasonable. Today we moved from a one bedroom apartment on a second floor in Burlingame, and we unloaded at a home 40 miles away in Lafayette. Zhenya and Vital were our movers. We would hire them again in a heartbeat, and we highly recommend this company to anyone needing a move.

Excellent service, the staff and movers are very professional. They were extra careful with delicate items and packed their truck very carefully. Great rates and flexible scheduling. What an awesome group to work with.

Very good movers. I made a last minute request and they immediately responded.

The move was handled very professionally and Darrell and Tyler were fantastic movers. I strongly recommend them.

Everyone from the coordination team to the movers were all very friendly, professional and efficient.

On moving day, all 3 team members (I'm sorry I forgot their names) did a walk through and very efficiently packed the truck and took care to wrap necessary items. When unpacking at the new place they kept my boxes very organized by room (unlike other companies in the past) which I very much appreciated. If something wasn't marked, they stopped to ask instead of just placing it in a random area.

If movers are needed in the future, I'll definitely be contacting Pure Moving and recommending them to friends and family. They made my move less stressful!!

Update: Frank, the manager of Pure Moving, reached out to me after my move to go over some of the hiccups that we experienced during our move. Have to say that his customer service was outstanding and he provided a very satisfying resolution! He also let me know that I could reach out to him directly for future moves so that everything goes smoothly.

Super impressed by their customer service and wouldn't hesitate to use them again.

Great move when it could have been terrible in so many ways due to parking issues and a HOA. Professional and careful! Also guys were friendly and cheerful. Highly recommended.

Bill and team did a fantastic job doing my move today. I did the full package moving so they packed and moved me all in one day. It was a long day but they never stopped working hard and being meticulous. Would totally use again for my next move!!

I was very pleased with the movers provided by this company! I moved apartments within San Francisco and they were friendly, efficient, and accommodating. I would definitely recommend.

Great service, responsive, attentive, well organized, polite, and very easy to deal
with. Easily the best moving company I've dealt with to-date. Highly recommended.