Wipro chief operating officer Amit Choudhary told ET that organisations will benefit from a more equipped future-ready workforce who can drive some of the benefits.
The Bengaluru-based firm is already using Generative AI in many areas like application development (code generation, code conversion, test data generation), creating content for marketing and knowledge assistants and quality processes to capture service assurance and productivity data to publish initial benchmarks.
Similarly, TCS chief information officer Abhijit Mazumder said the new class of AI called Generative AI, which includes recent examples like ChatGPT and DALL-E, will significantly augment employee and customer experience.
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India's largest IT services company said the software was a "great enabler" in creating marketing and learning content, sales collateral and content search, as well as various HR policy explanations. "We are exploring how quickly we can start leveraging ChatGPT in our business operations," he added.
This comes as ET reported previously that companies like Infosys, Accenture and TCS have been adding beginner-level training modules on NLP and ChatGPT to their learning courses.
"Generative AI as a class, of which ChatGPT is just one example, is a significantly different way of approaching creative problems using the help of the Internet. AI will change the way people look at programming as picking 70% of already existing source code from open source libraries now becomes easier," said Sid Pai, founder of VC firm Siana Capital.
ChatGPT, developed by a company called OpenAI in which Microsoft has pumped in $10 billion, is expected to give a tough fight to Google’s search dominance and disrupt several established technology businesses.