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    Axis Bank completes migration of Citibank customers to its systems

    Axis Bank faces technical glitches during the migration of Citibank customers to its systems, leading to login issues and incorrect details for some users. Customers express frustration on social media platforms. Citibank discontinued its app for retail banking customers and directed them to use the Axis Bank Mobile App. The acquisition of Citibank India's consumer businesses by Axis Bank in April last year included 2.4 million customers and Rs 39,900 crore deposits. Axis Bank did not respond to queries regarding the reported issues.

    10 common issues resolved by Bajaj Finserv customer care

    Bajaj Finserv offers a range of products to customers and provides dedicated customer care for quick issue resolution. Common issues handled include EMI details, fixed deposits, credit card services, fraud reporting, loan applications, and technical support. Customers can contact customer care for assistance.

    Budget 2024 Expectations: US-India forum seeks tax parity, duty relaxation on exports

    Budget Expectations: The US-India Tax Forum urges tax parity, corporate tax reform, and customs duty adjustments for Budget 2024-25. Essential proposals include capital gains tax changes, infrastructure investment, and sustainable development. The 350-member Forum stresses TDS/TCS tech use and ease of business. FM Nirmala Sitharaman will present her sixth Budget on July 23, during the Parliament session from July 22 to August 12.

    Women's right over 'rights' of customs

    The Supreme Court's recent ruling has brought clarity after decades of uncertainty regarding the rights of illegally divorced Muslim women. The court declared that all Muslim women, including those divorced through triple talaq, have the right to seek maintenance under secular laws, rejecting any discrimination as regressive. This decision aligns with earlier judicial directions emphasizing gender justice and equality. It underscores the supremacy of religion-neutral legal provisions, aiming to prevent discrimination based on personal or religious laws and uphold citizens' rights over primordial identities.

    Policy support crucial signal of govt's commitment to 100 pc electrification: Ather Energy CEO

    CEOs of Ather Energy and Ola Electric emphasize the importance of policy support for the electric two-wheeler industry in India. They believe in the potential of 100% electrification to reduce fossil fuel dependence and emissions. Localisation and demand incentives key to industry growth.

    Don't leave your crease: ICICI Bank asks UPI users to follow cricket strategy to stay safe from frauds

    ICICI Bank issued a warning about rising fake UPI payment scams, urging caution through social media. They shared a video advising users to verify unexpected UPI notifications carefully to avoid scams where scammers claim to have sent too much money and pressure victims to return excess amounts urgently. This alert coincides with a significant increase in digital payment fraud cases reported by the RBI. ICICI Bank encourages prompt reporting of cybercrimes and offers tips to protect against fraudulent transactions.

    • Shriram Life Insurance launches Deferred Annuity Plan

      Shriram Life's Deferred Annuity Plan, starting at Rs 60,000 annually for ages 40-75, offers a 5-10 year deferment period before annuity payments commence. Providing a Return of Purchase Price, it ensures financial independence, particularly for entrepreneurs not under social security. Premium is refunded upon terminal illness or death, stated MD and CEO Casparus J H Kromhout.

      BYD's steep EV discounting in Thailand sparks backlash, PM Srettha Thavisin seeks assurances

      Prime Minister Srettha Thavisin told BYD Chief Executive Wang Chuanfu, who was in Thailand to mark the opening of its first Southeast Asian factory this week and paid a courtesy call to the premier on Friday, to better manage customer expectations about pricing and ensure local buyers were protected.

      Dehradun's Bhadraj Temple goes viral: Video shows staff throwing footwear off hillside. Watch

      In Dehradun, the Bhadraj Temple has gained attention for a viral video showing temple staff throwing footwear off a hillside. This action aims to enforce rules against visitors bringing footwear inside the temple premises, sparking both support for upholding traditions and criticism over environmental concerns and visitor practicality. The incident shows the temple's efforts to maintain sanctity while urging respect for local customs and nature.

      Bot voyage: Can GenAI-based innovation ease turbulence in air travel

      India's aviation sector embraces cutting-edge AI solutions to enhance customer experience, optimize operations, and propel efficiency, revolutionizing the industry dynamics.

      Future-proofing your Business with a Customer-centric Approach
      Natural Environment Solutions enters Indian data centre industry with 5 MW facility in Pune

      Natural Environment Solutions Pvt Ltd (NES) on Tuesday announced its foray into the Indian data centre industry with a 5 MW facility in Pune and said it plans to scale up to over 100 MW of data centre capacity across the country in the next three years. ' NES will set up the 5 MW capacity data centre in Hinjewadi, Pune.

      FMCG is “passe”: Indian economy has a new definition of defensive stocks: 8 stocks from 2 sectors with upside scope of up to 37%

      On the day of election results were announced and the whole stock market melted, stocks from one sector were able to gain, that was FMCG. Many theories were floated about why they are doing well. Right from them being defensive stocks to that focus would not shift from investment to consumption. But close to a month down the line, all those stocks are once again in the under performance mode. The fact is before deciding on whether the stocks are defensive or not, some questions need to be asked. A stock which was a defensive stock in 1994 when the Indian economy was just opening is still a defensive stock even in 2024 when we are a whole different economy with different needs and consumption patterns.

      Nagaland CM Neiphiu Rio inaugurates Shoppers Stop store in Dimapur

      The new Shoppers Stop store in Dimapur showcases a wide range of global and Indian brands, emphasizing premium fashion, beauty, and gifting options. Kavindra Mishra's commitment to exceptional shopping experiences and supporting the local economy shines through in this venture.

      Mumbai customer orders Sparx slipper 6 years ago, Flipkart tells customer it's 'arriving today', conversation goes viral

      Ahsan Kharbai's six-year wait for his Flipkart order of Sparx slippers became a social media sensation after he received an unexpected call from the platform's customer support. Despite the order showing perpetual delays, Kharbai's humorous recounting of the incident online sparked discussions about e-commerce logistics and customer service challenges.

      Groww user alleges 'fraud', says app shows mutual fund investment but can't redeem, company denies; what are lessons for MF investors?

      Groww faces 'fraud' allegation: A customer's complaint against Groww, has sparked concerns over investment safety via execution-only platforms (EOPs). The investor alleged via social media that investments made through Groww could not be withdrawn despite the app showing them as invested. Groww responded, asserting no deduction occurred and the mutual fund transaction did not take place. The incident underscores broader worries among investors about data reliability on fintech apps. ET Wealth delves into the details surrounding the incident. What could mutual fund investors learn from this incident?

      Automating repetitive tasks: AI for invoicing, inventory, and more

      World MSME Day: The ability of AI to manage repetitive, time-consuming, and error-prone tasks revolutionizes business operations, resulting in accuracy, speed, and cost savings.

      BlinkX opens India’s first Gen AI lab in the stock broking industry

      BlinkX Gen AI Lab in Mumbai drives trading innovation with the Hyper Personalised Nudge Engine, enhancing customer experiences through real-time data on the mobile app for traders of all risk tolerances.

      SaaS startup Rocketlane raises $24 million in funding

      B2B SaaS startup Rocketlane has raised $24 million in funding led by 8VC, Matrix Partners India and Nexus Venture Partners. The company will use the funds to launch new products, innovate its customer portal, and accelerate its AI plans, it said in a statement. Rocketlane has so far raised $45 million in funding.

      Time to relook at how we look at them: 6 IT stocks operating in niche areas with upside potential of up to 39 %

      Over the years, perceptions of IT stocks have evolved, yet there remains a notion that large-cap companies like TCS, Infosys, and Wipro are the primary indicators of trends in the IT sector. However, this view is outdated. In the past five years, the emergence of machine learning, cloud computing, and other specialized segments has shifted the landscape. Smaller companies operating in these niche areas have demonstrated significantly stronger growth, even as industry giants like Infosys and Wipro face growth pressures. Today, Probably, investing in the not so well talked about IT stocks is like contrarian investing, which pays in the long term though in the short term one might feel that one is not doing the best thing.

      Japan sanctions Bengaluru tech company over Russian war 'support'

      Japan has sanctioned Bengaluru-based Si2 Microsystems Pvt Ltd, an Indian tech firm, for allegedly supporting Russia's war efforts. This move, part of broader sanctions including firms from China, the UAE, and Central Asia, marks Japan's first targeting of foreign companies over Ukraine-related issues. The sanctions may strain the growing strategic partnership between Japan and India. Si2 Microsystems, involved in various high-tech projects, including government space initiatives, is now under scrutiny. Japan's tougher stance against Russia, influenced by Western pressures, contrasts with its previous policies, recalling sanctions imposed on India after the 1998 nuclear tests.

      IMEE-EC's India-UAE segment on track: Ports' digital integration moves forward, set to be ready in 100 days

      The strategic India-Middle East Europe Economic Corridor (IMEE-EC) is set to commence its India-UAE leg, with a digital platform for port information exchange expected to be operational within the first 100 days of the Modi government. The initiative, aimed at enhancing trade connectivity, faces challenges due to tensions in West Asia, but recent support from the G7 has bolstered its prospects. The corridor, divided into phases, will facilitate the movement of cargo from locations in India to Israel.

      Transform your CX with G7 CR's disruptive approach towards customer experience

      G7 CR Technologies, a Noventiq company, revolutionizes unified customer experience in the tech industry, driving business transformation and enhancing customer satisfaction.

      Decagon raises $35 million for AI-powered customer service

      Decagon, a startup in San Francisco, raised $35 million in funding led by Accel with participation from Andreessen Horowitz for its AI-powered customer support solutions. They use generative AI, popularized by OpenAI's ChatGPT chatbot, to enhance customer interactions. Decagon competes with well-funded AI startups like Forethought backed by New Enterprise Associates. Accel partner Ivan Zhou highlighted Decagon's unique product offering.

      Elections still on for them? But macro structure has changed for good: 5 sugar stocks with upside potential of up to 27%

      In a sector, where government policies have a major impact, the risk of any change in policy impacting the players is always present. That is the reason why the valuations of these stocks from such sectors don't cross a certain threshold. Probably the sugar sector tops the lists of such sectors and the reason is because both the central and state governments have some say in the policy making. While the general elections are over, there are many states which have exposure to the sugar sector and state elections are going to be held there over the next couple of quarters. So a narrative might get built against the sugar stocks. What needs to be done, make a distinction between the reality that the balance sheets of these companies are much stronger than what they were, their business model is not just about sugar, but about part of the clean energy which is something which is going to grow.

      Paytm lays off employees as part of restructuring, facilitates outplacement support

      Paytm's sales employee headcount in March 2024 quarter dropped by about 3,500 to 36,521 personnel on a quarter-on-quarter basis, mainly due the impact of the Reserve Bank of India's ban on services of Paytm Payments Bank.

      CBIC orders release of imports without delay

      Industry was facing delays in release of consignments and denial of free trade agreement benefits with authorities questioning value addition in third-party invoicing, ET reported on June 8.

      CBIC clarifies on display assembly of mobile phones for levy of 10 pc import duty

      CBIC lists parts of mobile phone display assembly attracting 10% import duty. Concessional 10% customs duty on integrated display assembly. Circular by CBIC imposes 10% BCD on display assembly for cellular mobile phone manufacturing.

      Smartphone companies dial up after-sales service network

      "Established industry players are increasingly embracing apprenticeship initiatives aimed at cultivating a skilled workforce. These programmes offer courses such as service engineer IT hardware, repair technician, wireman control panel electronics, and electronics mechanic, targeting students who have completed 8th or 10th grade for entry into the field," he added.

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