DENIED BOARDING REFUND
Paid for business class air ticket but shifted to economy class; should the airline refund the difference and pay compensation?
Air India flight from Delhi to Washington DC: A women's mother was allegedly shifted to economy class despite having a business class ticket. Further she alleged that Air India's ground staff told her mother that if she did not take the economy seat, her luggage would be taken off the plane. Read here to know what to do if this happens with you.
'Ground staff denied everything': Passenger shares harrowing experience on diverted flight
Passengers of a Mumbai-Ranchi flight had a harrowing experience when the flight was diverted to Kolkata due to bad weather. The airline staff refused to make arrangements for them despite promising it onboard. IndiGo, however, said it provided meals and offered a refund or alternate flight. Passengers, including pregnant women and elderly people, were left to make their own arrangements at a third location.
Flight cancelled or delayed? Here are your rights during delays, refund process and other details
Delhi airport: The recent crisis at the Delhi Airport due to the dense fog which covered North India has led to delay and cancellations of over 100 flights. Airlines must provide alternative flights or refunds for canceled flights. Passengers can claim compensation ranging from Rs 5,000 to Rs 10,000 for cancellations within a fortnight of departure.
From hotel accommodation to full refund, Centre mulls stricter measures to safeguard air travelers
The catalyst for this proposed change stems from a recent incident involving IndiGo passengers who were not flown to their destination from Bengaluru as per their original booking.
Denied boarding by airline? You may demand 400% compensation. Here are your rights and how to claim
The Directorate General of Civil Aviation (DGCA) has issued a show cause notice to Air India for failing to adhere to regulations concerning the provision of facilities to passengers in cases of denied boarding, flight cancellation, and flight delay. Passengers have the right to be informed about denied boarding and compensation. Last year, Air India was fined Rs 10 lakh for non-compliance.
Consumer forum orders Lufthansa to pay Rs 4.75 lakh to mother and child for denying boarding
Lufthansa has been ordered by a Bangalore consumer court to pay Rs 4.5 lakh as reimbursement for airfares and Rs NR 25,000 as compensation to a child and his mother for denying boarding in an Athens-bound flight. The court ruled that Lufthansa's ground staff had wrongfully denied boarding, citing improper travel documents.
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Airline fined Rs 2.3 lakh for denying boarding to Bengaluru woman
agarbhavi resident Sreelaxmi Dhananjay was scheduled to fly to Barcelona from Bengaluru with a brief stop in London. But when she reached the British Airways check-in counter at KIA, the ground staff of British Airways denied boarding to the 43-year-old Bengalurean stating she didn’t have a Direct Airside Transit Visa (DATV) to pass through London.
The bankruptcy court admits Pancard Clubs to insolvency resolution process
The petitioners invested approximately Rs 1.55 crore in a holiday timeshare scheme offered by the company, called CIS Holiday Time Share Scheme. It is estimated that the company collected around Rs 7,035 crore under the said scheme.
Compensate or pay fine: DGCA tells airlines wrongly denying boarding to passengers
The DGCA's email said, "It has come to the notice of this office that various airlines are denying boarding to passengers holding confirmed ticket on a flight, although they have presented themselves for boarding within the time specified by the airline." This "practice is extremely unfair" to the passengers and brings a bad name to the aviation industry, it added.
Google caves again on Play Store; Goyal denies conflict of interest
Over the past year, Google has been under pressure worldwide to lower its steep Play Store commissions and allow other payment methods. Now, the tech giant has postponed the implementation of its new Play Store billing policy for the second time in two months.
Govt will refund Rs 8000 crore to four companies once new taxation laws come into effect: CBDT Chairperson
The Bill will do away with the retrospective tax provision and end all retrospective taxes imposed on indirect transfer of Indian assets made before May 28, 2012.
Over 1 cr waitlisted passengers denied train travel in 2019-20: RTI
More than one crore passengers could not travel by trains despite buying tickets in 2019-2020 because of being waitlisted, a query filed under the RTI has found, indicating a shortage of trains on busy routes in the country.
CG Power imbroglio: Gautam Thapar cites board approvals, rejects fund misuse allegations
CG Power board sacked Thapar after an audit report by Vaish Associates, which itself is based on as many as 23 disclaimers, claimed that Thapar swindled Rs 3,000 crore from CG Power.
GST refunds denied to MNC back offices
Denial of refunds running into hundreds of crores of rupees is about to derail business models of many cos.
Foxconn awaiting Rs 1,000 crore GST refund
Foxconn flagged concerns to govt, says key India unit cash-starved, delay may hurt plans to expand.
Flight delayed or denied boarding? Know your rights as a flier
What with it being winter now, delays and cancellations are commonplace and as a flier it would do well to know your rights.
Indian airlines want government to tweak full refund for cancelled flight tickets
Airlines, however, want the flight to be at least a week away for not levying any charge on ticket cancellations within 24 hours of booking.
Compensate 3 passengers for denied boarding: NCDRC to Air France
The National Consumer Disputes Redressal Commission (NCDRC) held that not permitting a passenger holding a confirmed ticket to board a flight amounted to deficiency of service on part of the airline.
Kapurthala consumer forum orders airline to refund Rs 2.30 lakh
Forum said that negligence of the airline staff was established for not issuing boarding passes to the litigants and they failed to catch the scheduled flight.
DGCA: Airlines must pay for denying seats to those with confirmed tickets
In an unequivocal stand, the Director General of Civil Aviation told Delhi High Court that passengers can seek compensation when denied seats due to over-booking.
GST does not provide for exemptions, it only provides for refunds: Arun Jaitley
"The rich man can be taxed more. A hawai chappal and a Mercedes car be taxed at the same rate. So the single tax theory is insensitive to the poor of India."
Flight cancelled, delayed or denied boarding? Here's the compensation you can claim
Here are your rights about what you should do if you’re denied boarding, or if your flight gets delayed or cancelled while travelling.
Group of 32 flyers files FIR against Jet airways for denying them boarding for 'reporting late'
The seven families, who say they had pooled their savings to board a flight for the first time, have alleged fraud and wrongful action by the airline's staffers.
Airlines to pay huge compensation for flight cancellation or denying boarding to flier
As per the norms, effective from August 1, the compensation for not allowing a passenger to board a flight stands at up to Rs 20,000.
Changes proposed in air travel rules, covers refunds, excess baggage and more
Civil Aviation Minister Ashok Gajapathi Raju said the measures followed complaints from passengers that issues concerning them are not getting resolved within a reasonable time.
Do not deny refund in scrutiny cases, let AO decide, says Delhi HC
Holding that tax orders are not meant to "add to difficulties" of taxpayers, the Delhi High Court ruled that the IT department should not deny refund to an assessee.
IOC seeks refund of HPL earnest bid money
IOC currently has 8.89 per cent stake in HPL, with the Tata group and financial institutions being the other minority shareholders.
Denied boarding: Travelers to get bigger compensation, linked to fares
Denying boarding to travelers who reach airport well in time for their flight could soon cost airlines dearly. The government is planning to hike the current compensation of Rs 2,000.
Airlines must pay flyers for delays, denying boarding pass
However, airlines will not have to cough up cash penalty if the delay or cancellation is caused by circumstances beyond their control. Air India hikes fares marginally
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