WHAT IS BUSINESS
Gupshup to launch multilingual WhatsApp chatbot for buyer apps on ONDC
Gupshup's WhatsApp chatbot on ONDC streamlines buyer experience, supports enterprise integration, and expands to include food orders, location sharing, Google RCS, and voice integration. Operating globally, Gupshup aims to reach diverse populations through WhatsApp for seamless conversational commerce.
Facing an unprecedented slowdown, IT companies are undergoing a shift. Here’s what’s changing
IT companies like TCS, HCLTech, Wipro and Tech Mahindra are reorganising their businesses to wade through disruptions and prepare for Gen AI. TCS, under new leadership, merged AI and cloud operations into a unified AI.Cloud unit, responding to growing demand in cloud migration and transformation services.
Vedanta turns a money-spinner for investors. What's pushing it on?
Shares of Anil Agarwal-owned Vedanta Group, including Vedanta Ltd and Hindustan Zinc Ltd, have surged by Rs 2.2 lakh crore, doubling from their 52-week lows. Vedanta's growth exceeds other top Indian businesses like Reliance and Tata Groups. Brokerages have raised price targets on Vedanta, citing operational efficiencies and demerger prospects. Vedanta plans to invest $20 billion in India, focusing on technology and electronics. Agarwal aims to monetize the steel business to cut debt.
Facebook owner Meta respects the law only when it suits, says Australia minister
Australia's financial services minister said that Meta, owner of Facebook and WhatsAPP sees itself above the law, harming economies and democracy worldwide with its anticompetitive actions. Assistant Treasurer Stephen Jones criticised Meta's behavior as a "corporate bully," especially its stance on licensing deals with Australian news media. After Canada introduced a similar law in 2023, Meta blocked links to news content in the country.
Jewellery business shift to organised market: What's the way to do it?
The jewellery sector in India is experiencing a shift towards formalisation, with the organised market growing rapidly. Players need to focus on inventory management and customer experiences for success. Top retailers are expanding into new geographies, with a franchise model proving successful. Market trends indicate a significant move towards branded jewellery purchases.
WhatsApp business calling service won't disrupt traditional toll-free channels: Experts
WhatsApp's recent introduction of calling features for businesses is not expected to significantly impact traditional telecom voice calling. Experts in the communications sector believe it will focus on "contextual calling" rather than disrupting toll-free customer service lines used by large enterprises.
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RCS Messaging: Decoding Apple's next move to compete with Google and WhatsApp
Apple's announcement to enable RCS messaging in iMessage with iOS 18 upgrade, enhancing communication features for Android users. RCS, a GSMA protocol, offers advanced messaging capabilities through Universal Profile 2.4.
ET Explainer: How will Apple's RCS support for SMSes improve user experience
RCS is an interactive messaging protocol which enables features such as two-way communication, exchange of text/pictures/videos, group conversations, read receipts, lead generation and other advantages as compared to the traditional SMS.
What is this “bubble of bubbles” burst of the US Stock Markets being predicted?
Economist Harry Dent has predicted a stock market crash calling it the “bubble of bubbles”. This has been described due to the loose monetary and fiscal policies followed by the US.
What happens to India's startups with a coalition government at the Centre? Here is what they want
As a new coalition government gears up, startups call for clearer regulations, simpler relocation processes to India, and a more straightforward legal framework. Tax department's approach, including issues like angel tax and GST notices, concerns the industry. Simplified registration, advocated by Perfios CEO, could boost startups. Fintech sector seeks tiered MDR for UPI.
SMS makes a strong comeback as global firms shift away from WhatsApp
Global tech firms like Amazon, Google, and Microsoft have returned to using SMS OTPs in India after Meta's WhatsApp changed pricing and norms for international authentication messages. This has led to a 50-70% increase in monthly international SMS volume for telecom operators in India since March.
Meta's WhatsApp launches new AI tools for businesses
Meta launches first AI-driven ad targeting program on WhatsApp to boost revenue. CEO Mark Zuckerberg unveils tools for businesses at a Brazil conference, shifting WhatsApp's stance on targeted advertising and enhancing customer engagement.
Will use AI tools to tackle growing instances of spam on WhatsApp: Meta’s Nikila Srinivasan
“From WhatsApp’s perspective, a core principle we follow is that anything has to be reliable and private. Anything that invades our privacy does not have any space on the platform. Our expectation from the businesses is that they have explicit permission before they reach out (to users),” Nikila Srinivasan, the company’s vice president of business messaging, told ET.
This is what it was like inside the courtroom when the Trump verdict was read
Donald Trump found guilty by a New York jury on 33 charges of falsifying business records. Courtroom sketch artist Jane Rosenberg witnessed Trump's reaction as the foreman pronounced him guilty. Judge Juan M. Merchan unexpectedly announced the verdict after planning to dismiss the jury.
Donald Trump is a convicted felon. Now what?
Former U.S. President Trump, convicted but free pending sentencing for falsifying business records to cover up a hush money payment. Next steps in the legal process outlined. Future implications on the Nov. 5 election discussed.
India has what no other country has today: Randstad CEO Sander van 't Noordende on India's talent market
Sander van 't Noordende, CEO of Randstad, highlights India's vast market and talent potential. With a focus on specialization and digital tools, India stands out for growth opportunities compared to other global markets. Noordende emphasizes the importance of understanding individual talent needs in a competitive landscape with evolving employment dynamics.
If Modi wins India's mammoth Lok Sabha elections, his third regime will need tough reforms to lure foreign firms
Lok Sabha Elections: As Modi gears up for a potential third term, global firms highlight challenges facing India's economy: policy inconsistencies, bureaucratic delays, and scarcity of land. Despite improved business sentiment, actual investment remains stagnant, with foreign direct investment dropping. Key priorities for the new government include policy coordination among states, labor law implementation, skills development, land reform, trade measures, and fulfilling BJP's promises for economic growth and global manufacturing hub status.
Startup funding: What do investors look for in a startup?
The bottom line for any investor is return on investment. No one wants to invest in a business that loses steam after the initial burst of profit and proof of viability. A guide for startup founders who are searching for investors
Memorial Day 2024 in USA: Is it Federal Holiday? Check what's closed, what is open?
Memorial Day 2024 is here and people are eager to travel and also curious to know what is open and what is closed.
Trump hush money trial: What comes next?
Trump hush money trial: What comes next? If Trump is convicted, it would likely be several weeks or months until he is sentenced. As a first-time offender of a nonviolent crime, he would likely be released on bond in the meantime.
Pieter Elbers explains what is driving up IndiGo profitability and double-digit capacity guidance for FY25
Pieter Elbers, CEO of InterGlobe Aviation, highlights IndiGo's unique position with over 50 planes delivered annually. Q4 revenue drivers include Indian market growth and strategic initiatives. He discusses the seasonally weak Q4 yields and predicts similar revenue environment for Q1 FY25. Elbers says their strategy is starting to take shape and resonating very well for all the different initiatives.
Conversational commerce powered by Gen AI to spur next wave of growth for businesses: Bain & Company - Meta Report
Sandhya Devanathan, Head and VP, Meta in India, said the company sees business messaging as a key growth driver of its business in India. “We see it in terms of consumer behavior on our platforms, in terms of people using messaging to communicate with businesses, and we see that given the size of the WhatsApp platform and what users are asking for. 60% of the users of WhatsApp in India message a business every week,” she said.
Sachin Tendulkar spends ‘memorable’ Sunday with Ratan Tata; here's what kept them busy!
On Sunday, Sachin Tendulkar, cricket's GOAT (greatest of all time), had a meeting with distinguished business magnate Ratan Tata, the former chairman of Tata & Sons. The two icons engaged in a deep conversation about their shared interests, including cars, wildlife conservation, and philanthropy.
Whit Monday: Is it a religious holiday in US and UK? Here’s what’s open and closed
Whit Monday falls the day after Pentecost Sunday, a significant event in the Christian calendar. Pentecost Sunday occurs 50 days after Easter and is determined by the lunar calendar.
M&M is wheeling big money into business. What is the plan?
Mahindra & Mahindra had outlined a new strategy for the coming five years with a focus on capitalizing on its market leadership in segments like SUVs, tractors and pickup trucks while scaling its growth-phase businesses five-fold during this period.
TBO Tek sees robust listing. What should investors do now?
TBO Tek strong listing can be attributed to the unwavering investor confidence in the company’s solid technological foundation and its potential for continued growth in the online travel sector.
TBO Tek shares to debut on Wednesday. What GMP signals ahead of listing
The TBO Tek IPO was booked over 80 times at close on strong interest from non-institutional investors. Ahead of the IPO opening, the company raised nearly Rs 697 crore from anchor investors.
What should investors do with FMCG stocks? Dipan Mehta answers
I think a 10-12% correction in the Nifty where it tests the 200-day moving average is a good entry point. Whether that actually happens, I do not know and I cannot even tell you what the triggers could be apart from aside of slightly disappointing election result.
WhatsApp, take it easy, seek the law
WhatsApp's encryption and compliance with law enforcement raise complex issues. While governments can seek information for law enforcement, WhatsApp's threat to stop services if encryption is diluted may not be effective. Indian courts have limited fundamental rights before, so finding a middle ground is crucial. WhatsApp may find success in arguing for compliance if data storage becomes unsustainable, but the wide reach of India's new data privacy law complicates this. Adaptation to local conditions and legal frameworks is key for WhatsApp, rather than making vague threats.
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