Just ask your insights hub. Now anyone in your organization can query all your customer data to find user pain points, competitor intel, and feature feedback. Magic search summarizes relevant highlights, insights, and notes, giving you the answers to make better decisions, fast.
Dovetail
Software-Entwicklung
The leading insights hub that helps 1,000s of teams build better products, including Spotify, Google, Figma, and Okta.
Über uns
Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.
- Website
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https://dovetail.com
External link for Dovetail
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 51-200 Mitarbeiter
- Hauptsitz
- Sydney
- Typ
- In Privatbesitz
- Gegründet
- 2017
- Spezialitäten
- design, user experience, development, typescript, software, saas, startups, product design, ux research, product management, product, user research, research repository, and product discovery
Produkte
![Click here to view Dovetail]()
Dovetail
Knowledge Management Software
Dovetail is a software platform built for teams of any size to generate, manage and share customer insights. To help get closer to customers and develop better products, Dovetail allows researchers, designers, and product teams easily import, transcribe, analyze, store, and share their research findings. The Dovetail platform includes features like a flexible editor to tell compelling narratives, document storage to safely import and store all data, and integrations with tools like Google Drive, Zoom, and Figma. The platform helps organize and collect evidence-based findings that are easily sharable through Dovetail's insights, with highlights, tags, and transcribing in over 30 languages around the globe. Some of Dovetail's customers include Atlassian, The New York Times, Volkswagen, Spotify, and Porsche.
Standorte
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Primäre
Wegbeschreibung erhalten
Sydney, AU
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Wegbeschreibung erhalten
San Francisco , US
Employees at Dovetail
Aktualisierungen
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How many steps are too many? 😅 Check out how the world-class Atlassian research team saves time with Dovetail: https://dvtl.link/4fZrVev
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📅 Calling all Dovetail Champions in Atlanta! Ki Aguero is hosting a meetup next Thursday. Celebrate the summer and discuss insights over small bites with research, design, and product leaders. RSVP today in the Dovetail Champions Slack! ➡ https://lnkd.in/gJ-PJYH8
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How can an insights hub help PMs build products people love? Learn how with Dovetail experts Alissa Lydon and Serena Chan! This live demo webinar will show how PMs can use the power of AI to quickly discover insights buried in mountains of customer data, and turn that feedback into actionable insights that motivate their teams. Save your seat here: https://dvtl.link/3MdiaMf
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Dovetail reposted this
Follow for daily design tips | Author of Practical UI - a logic-driven approach to UI design | Product Designer since 2005 | Specialised in UI design & design systems
📌 We all want to design customer-driven products, but how do you actually do it? Chatting with customers here and there is a great first step, but if you want to get serious about user research, you need the right tools. Dovetail is a world leading customer insights hub for product teams. Here’s how it works: ⬆️ Import customer interviews, usability tests, and feedback. 🤖 AI helps transform qualitative customer data into key insights. 🔍 Product teams can search and explore customer insights across your data to help inform designs. By centralising and transforming scattered customer data into valuable insights, your organisation can stay connected to customers to better meet their needs 🙌 Here’s Dovetail’s AI in action. Summarising customer data, highlighting key insights, and clustering related data so product teams can find the answers they need 👇 What are your go-to tools for user research? #ad #ux #userresearch
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Dovetail in the details is back 🎉 Read on to get a sneak peak at the 18 small but mighty changes we’ve made to the product: 1) Create highlights without tags 2) Play highlight reels in tools like Slack, Microsoft Teams, and Notion 3) Find what you’re looking for faster with our new quick search We’ve listened to your feedback, and we’re thrilled with how you’re using AI to speed up analysis and answer burning customer questions faster than ever. We hope these small changes make that experience even better. To get the full download on the other 15 improvements we made, check out our blog: https://dvtl.link/3Xgp88z
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With 200+ users doing research (and counting), Okta Research Ops Principal Jared Forney and team leverage Dovetail to scale their world-class authentication tool. Get inspired by Okta and learn how to democratize research at your org while prioritizing security with features like user groups: https://dvtl.link/3yO95GA
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Empowering designers to back their decisions with data-driven insights – that's what we're all about! Thanks, Nolan Perkins, for highlighting how we support UX professionals and beyond!
User research + AI = powerful paper trail. Ask any product designer and you’ll find we’ve all been on that meeting. The one where you’re presenting your new ui designs and walking through all the painstaking UX research, planning & strategy it took to get there. Only to have your stakeholder say their gut is saying the direction isn’t right. But you’re a pro ui/ux designer. You put in the work to make sure the direction is actually an improvement. Now it’s time to use Dovetail to bring it home. You can upload all your brainstorm sessions, user interviews, etc into Dovetail and the powerful ai tagging system will serve up insights and tags to help organize all the findings. Then you can easily call upon those insights on the fly when you need to bring out your receipts. Seriously, I think anyone doing UXR or even just UX design in general needs to have their customer insight hub ready to be able to sell the work they’ve put in. Get that paper trail with Dovetail! #uiux #dovetail #uxresearch #productteam #ad
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How do Product Managers decide what to build next? Dovetail gives PMs the customer insights they need to build better product roadmaps. Learn how in this interactive demo webinar with our experts. We will show how our solution helps you uncover insights faster, make continuous product discovery a habit, and align everyone around a central source of truth about your customers. Register here: https://dvtl.link/3MdiaMf
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