'I complained about my neighbours playing piano and was surprised by their response'

A woman who complained about her neighbour’s children playing piano loudly got a surprising reply.

London-based influencer Martina Panchetti shared the story on TikTok of how she left a letter for her neighbours asking them to “make less noise” and “avoid playing piano too early in the morning”.

She got a response from them in the form of a small yellow envelope addressed “to neighbours” in child-like handwriting with an earth sticker.

The message from the neighbours, an Azerbaijani woman and her small children, started the sweet message by thanking the influencer for her “kind message”.

“We realise that sometimes we can be noisy and naughty,” the letter continued. “We started learning piano and our teachers told us to practice every day. But we sincerely apologise for not considering the times of the day and the weekends.”

The writing then changes, which TikTok users have guessed is the mum adding her two cents about not being a fan of early morning piano practices.

The letter continued: “To be honest, mummy has been telling us not to play in the mornings and she also wants to get some sleep on the weekends. We promise you and we promise our mommy to try to be more considerate.”

In addition to the letter, the neighbours sent over some “national Azeri sweets”. The influencer said she planned to return the favour with an edible treat inspired by her Italian background.

Since posting the video in March, it has got over 8.7 million views and 668,000 likes, with viewers commending both the poster and her neighbour for how they handled the noise complaint.

“This would make me wanna put together a sorry basket for them,” one user wrote.

“Helping the parents out too,” someone commented. “It’s a great learning moment for kids to be considerate of others even when they can’t see them!”

Others shared their own experiences navigating noisy neighbours and the wholesome surprises they encountered.

“We had a neighbour kid who would practice the saxophone outside every afternoon,” one person recalled. “It was horrendous at first but eventually it became very enjoyable to sit outside and be serenaded by beautiful music.”

“We live in a building with all elderly people and I just had a baby. I apologised in the elevator one day for her crying,” another recounted, detailing their experience as a new mom living near seniors. “My neighbour said: ‘I love to hear her cry, I miss when my children were small like that so it makes me smile to hear babies in the building.’”