Ofcom's consultation on 'Prohibiting inflation-linked price rises' - Which? response
Unpredictable, inflation-linked price rises are harmful to consumers. Ample evidence shows that these contract terms create unfair complexity, making it harder for consumers to compare prices, undermining competition. Which? therefore welcomes Ofcom’s proposal to ban inflation-linked price rises so that consumers can have price certainty in their telecoms contracts.
We are supportive of Ofcom’s proposals for providers to be required to set out any price changes during the contract period up-front in pounds and pence. However, we are concerned that the effectiveness of the intervention could be reduced if Ofcom does not take further steps to enhance and strengthen it.
pdf (147 KB)
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