Which? responds to latest RPI figures as O2 & Virgin Media customers brace for price rises

Rocio Concha, Which? Director of Policy and Advocacy, said:

“This month's RPI announcement will confirm the worst fears of O2 and Virgin Media customers - who now face the biggest broadband and mobile price hikes by any major provider this April. This comes on top of up to 17 per cent increases last year - that's a huge overall increase that most people would not have anticipated when they first took out their broadband or phone deal. 

“Ofcom has clearly stated the practice of inflation-linked mid contract price rise terms can cause substantial consumer harm. It is unacceptable for telecoms firms to go ahead with above inflation price hikes this April. They must do the right thing and immediately scrap these rises, rather than cynically taking the opportunity to cash in to the detriment of their customers while they still can.”

-ENDS-