Which? response as CMA identifies multiple concerns in vets market

Sue Davies, Which? Head of Consumer Protection Policy, said:

“Which? research found that UK pet owners are being exposed to unclear pricing practices and that they are at risk of being ripped off when using veterinary services - so it is positive that the CMA has provisionally decided that it should launch a formal market investigation. 

"The CMA must get to the bottom of these issues and, if it concludes there are problems, the regulator needs to be prepared to take strong action to ensure pet owners are treated fairly when they use vet services.”

-ENDS-

Notes to editors

• Which? uncovers evidence of unclear pricing and potential overtreatment by vets - and calls for action from CMA review