Press statement

Which? response as CMA presses ahead with full investigation into vets market

1 min read

Rocio Concha, Which? Director of Policy and Advocacy, said:

"The CMA’s findings echo similar concerns of Which?'s research that found consumers face unclear pricing and being ripped off when using vet services. The regulator has been inundated with responses from pet owners, suggesting that problems could be rife in the sector, and its full market investigation is much-needed to get to the bottom of these issues. 

"If the regulator confirms there are problems then it needs to be prepared to take strong enforcement action to ensure pet owners are not being taken advantage of when they use vet services.”

-ENDS-

Notes to editors