When the stick is also the carrot: IRDAI's order that insurers must cover mental illness is good for business

"Without any fuss." In popular imagination, those aren’t words associated with insurance claims. Especially if your illness is the kind Vijay Nallawala has been living with. In 2003, Nallawala was diagnosed with bipolar disorder, a mental illness known to set off extreme mood swings which can make the patient lose all judgment and commit frightening excesses. He was asked to get hospitalised immediately. At the end of his week-long treatment at