Zoom emerges as a formidable rival to WhatsApp, Skype, Microsoft Teams. Can it stay on top?

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Zoom founder Eric Yuan with members of his team at the Nasdaq opening bell on April 18, 2019.

Synopsis
From 10 million participants globally in December 2019 to 300 million in April 2020, it’s a heady ride for the Nasdaq-listed communications platform in the new world. In India, it has been more than a match for the mighty WhatsApp. But Zoom is chased by security and privacy concerns. Still, the US markets have given its stock a big thumbs up.

It has zoomed to the top of the popularity charts in India, and in many corners of the globe. Zoom Video Communications is the new sensation in virtual communication and collaboration. As a parallel, think of the impact WhatsApp had in India, and Google globally. It’s not quite there yet, but is making that journey. A lot will depend on how it plans for the post Covid-19 world and addresses the security concerns that have tailed it for a while.