CONSUMER COMPLAINT
Techie takes revenge: Launches website to expose airlines after girlfriend's lost luggage Pieter Levels, frustrated by his girlfriend's lost luggage incident with Vueling Airlines, launched luggagelosers.com. This innovative website ranks airlines based on their rates of lost baggage using real-time data sourced from social media. The in...
04 Jul, 2024, 02.05 PM ISTRail passenger gets Rs 1 lakh compensation for stolen luggage during travel on Malwa Express 6 years ago Jaya Kumari, from New Delhi, faced a prolonged struggle after her bag, containing valuables, was stolen on the Malwa Express in 2016. After eight years, a Delhi court ruled in her favor, ordering the Railways to pay her Rs 1.08 lakh for negligence. ...
25 Jun, 2024, 04.17 PM ISTFinger in ice cream, mouse in Hershey's: How and where to file complaint against these incidents Dining out or ordering in is common today, but recent incidents have raised serious food safety concerns. Cases include a human finger in ice cream, a dead mouse in Hershey's syrup, and a lizard in soup. Proper proof, like photos, is crucial for com...
19 Jun, 2024, 03.54 PM IST- ADVERTISEMENT
CIBIL score dropped due to bank's fault: Doctor won the legal battle with Rs 2.6 lakh as damages after 7 years, lessons you can learn from this CIBIL score: A doctor had AMEX credit card issued by a bank with credit limit of Rs 3.25 lakh. However his bank reported him as a defaulter and thus his CIBIL score dropped by a big margin This happened despite the doctor paying the bank by personal...
19 Jun, 2024, 10.59 AM ISTAlphabet hit with Austrian privacy complaint over alleged browser tracking Google has introduced a set of tools called the Privacy Sandbox to block covert tracking techniques and limit data sharing with third parties while developers and publishers can measure ads without tracking individual users.
14 Jun, 2024, 08.49 AM ISTD2C brands reduce ads amid complaints about misleading claims Honasa Consumer, owner of Mamaearth, has reduced influencer posts after being named the biggest violator of advertising content for FY24. Other D2C players like HealthKart, FirstCry, and Lenskart were also noted as violators. ASCI's report highlight...
13 Jun, 2024, 09.38 PM ISTChipotle CEO’s response to customer complaints goes viral, here is what he said Many of the customers took to social media to complaint about Chipotle’s reduced quantity of food items, deteriorating quality of service and higher cost. After one such video went viral, the CEO of the company responded to the complaints.
13 Jun, 2024, 08.26 PM ISTAkasa Air well on path to profitability; will launch more intl flights: Co-Founder Aditya Ghosh Akasa Air, co-founded by Aditya Ghosh, is progressing towards profitability and expanding its reach to South and Southeast Asia. In under two years, the airline has grown to a fleet of 24 planes with over 4,000 employees. Ghosh emphasizes a customer...
09 Jun, 2024, 11.58 AM ISTMicrosoft hit with Austrian privacy complaints over its education programme Privacy advocacy group NOYB files complaints against Microsoft regarding its online education software, alleging GDPR violations.
04 Jun, 2024, 11.12 AM ISTCredit card issued without consent? Here is what you can do Card issuers are restricted from offering unsolicited credit cards and are required to get the customer's prior and explicit authorisation before issuing the card, according to the Reserve Bank of India (RBI) rules.
28 May, 2024, 05.30 PM ISTTrouble with bank and can't find resolution? File a complaint against bank with RBI Ombudsman; who are eligible, when, where to file RBI Ombudsman: Facing any issue with your bank? First try to solve it by filing a complaint, etc. If it is still not solved you may approach the Reserve Bank of India (RBI) and file a complaint under the 'Banking Ombudsman Scheme'. Read here to know...
28 May, 2024, 11.59 AM ISTWhat are Indian consumers most hassled about? India's top 1,062 listed companies cumulatively received over 48.4 million consumer complaints in FY23, 14% lower than in FY22, showed data sourced from Prime Database. Disclosing the number of customer complaints forms part of the business responsi...
28 May, 2024, 09.50 AM ISTMan tries to open door of flight mid-air, held in Hyderabad A 29-year-old passenger, reportedly suffering from 'health issues', was arrested for attempting to open the door of a flight from Indore to Hyderabad mid-air on May 21. Station bail was granted to him based on medical reports submitted.
24 May, 2024, 09.27 PM ISTTop regulators, govt departments join forces to counter pesky calls, online fraud Regulators such as RBI, SEBI, Trai, along with government departments like the Ministry of Home Affairs, Ministry of Consumer Affairs, and DoT, convened on May 21 to address the issue of pesky communications and online financial fraud. Discussions c...
22 May, 2024, 05.29 PM ISTZepto customer receives nearly-expired 10kg flour pack, company says 'eat it in 7-days.' What happened next? Delhi resident Gajender Yadav received a 10 kg packet of wheat flour from Zepto with an expiration date just eight days away. Frustrated, he took to social media to share his experience, humorously inviting Zepto to help him finish the flour. The po...
21 May, 2024, 01.00 PM ISTBank liable for wrong done by its employees: SC orders bank to compensate man Supreme Court holds District Cooperative Bank liable for employee actions, orders compensation of Rs 25,000 to a man after three decades. Bank failed to release fixed deposit receipts worth Rs 1,60,000 in Varanasi. Petitioner awarded refund with int...
06 May, 2024, 01.12 PM ISTWant to fight a case in consumer court? Know the process and timeline of filing a case in district, state and national level Filing of case in consumer court: The Consumer Protection Act, 2019 empowers individuals to file a case in various consumer commissions at district, state and national level at NCDRC. Compared to traditional civil courts, an consumer forum is equipp...
04 May, 2024, 11.31 AM ISTExplainer: How to file a complaint in the consumer court? Consumer cases involve filing within 2 years of purchase, with evidence like WhatsApp chats. Jurisdiction varies based on the value of goods/services. Appeals can be made at different levels of courts within specific timeframes.
06 Apr, 2024, 06.42 AM ISTBengaluru consumer court orders MakeMyTrip to pay Rs 5.5 lakh to consumer for not getting booked room in hotel A Bengaluru consumer court orders MakeMyTrip to compensate a Bengalurean with Rs 5.5 lakh for failing to provide a room in a London hotel despite booking. Mayur Bharath faced denial of accommodation, leading to financial loss and professional embarr...
02 Apr, 2024, 11.39 AM ISTMeta targeted in privacy complaints by 8 EU consumer groups Eight EU consumer groups have filed privacy complaints against Meta Platforms for breaching GDPR rules. Ursula Pachl called on data protection authorities to stop Meta's unfair data processing. Critics argue that Meta's paid, ad-free subscriptions a...
29 Feb, 2024, 11.11 AM IST