LOYALTY MANAGEMENT SOLUTIONS
Only 3% of India’s 62 million business owners have SME insurance: ICICI Lombard’s Anand Singhi
Our focus on end-to-end risk management for MSMEs through various tailored digital solutions makes us different, says Anand Singhi, Chief of Retail and Government Business at ICICI Lombard.
Xi continues his drive to purify the PLA and instill loyalty
Xi is heavily involved in military appointments and promotions, supposedly of candidates who are reliable, competent and loyal. Yet with so much cash being splashed around in ever-increasing defence budgets, some high-up officers in the PLA have seized the opportunity to profit personally.
Marketing Leadership Certificate: Your Path to Success
In today's digital age, marketing leaders must also navigate the complexities of the online landscape, harness data-driven insights, and adapt to rapidly changing consumer behaviours. Therefore, a blend of traditional marketing principles and contemporary digital strategies is essential for effective marketing leadership.
Global volatility, domestic solutions: 6 largecap stocks from different sectors with upside potential up to 47%
There are two things which have rattled the global markets. First is the confusion on how to interpret the statement/ data/minutes of the meeting of the US Fed. There is no clarity after the recent inflation number on how things will pan out. Second which has come after some gap is the geopolitical tensions, the development of possible war between Iran and Israel. This means disruption in trade as it is in an area which is logistically important and second, it will have an impact on crude oil prices, which means that inflation in the US may become more sticky. So, this time the probability of geopolitical tensions leading to higher disruption for the global economy and hence for the equity market is high. The next logical question is how to deal with it. The answer lies in history, whether it is geopolitical tension or interest rate cycle getting unexpected disruptions, they keep happening. What one has to focus on is stock selection and owning good business and volatility whether global or domestic is taken care of.
More than just an index and it's not Nifty: A collection of stocks suitable for trading and investing alike
Out of 50 stocks, only 5 of them have delivered negative returns in the last one year. Out of these 5 stocks, three stocks belong to one industrial house which faced headwinds early last year. 7 stocks have delivered more than 100 percent return, 4 stocks have gained between 80 to 100 %, 8 stocks have gained between 60 to 80 %, 5 stocks between 40 to 60 %, 12 stocks have gained between 20 to 40% and 9 stocks have gained between 0 to 20%. So, if you have focussed only on these 50 stocks out of a total universe of more than 3000 stocks which are traded, the probability that you would have been able to make money both in volatile and trending markets and also satisfy your desire to be a trader and investor at same time would have been met. The reason why is stocks? Most retail traders have a tendency to trade with bullish bias and prefer taking long positions rather than going short even when markets are not so bullish.
Desire management, the quantitative way: A set of stocks for those who wish to do trade and invest at the same time
Out of 50 stocks, only 7 have delivered negative returns in the last one year. Out of these 7 stocks, four stocks belong to one industrial house which faced headwinds at the start of 2023. 6 stocks have delivered more than 100 percent return and 26 stocks have gained more than 20 % in the last one year. If you had focussed only on these set stocks and either invested or only traded in them only, the possibility of being able to satisfy your desire to be a trader and investor at same time would have been met.
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Zendesk acquires AI-led quality management platform Klaus
The acquisition of Klaus is likely to close in the first quarter (Q1) of 2024 upon receipt of required regulatory approvals and other customary closing conditions.
Innovations in CXO management: Leveraging technology for customer experience
Predictive analytics allows CXOs to anticipate customer needs and behaviours. By analysing historical data and patterns, they can proactively address issues and offer relevant solutions. For example, an e-commerce platform might predict when a customer is likely to run out of a particular product and offer a convenient reorder option.
Pine Labs launches new credit issuing stack for businesses
Currently, Credit+ has partnered with Mastercard and Visa, as it looks to launch other card network providers such as Amex and RuPay.
Data Science for Managers: Data-Driven Managers Leading the Way to Success
With the advent of big data, the demand for data-driven managers is growing globally, with India expected to capture a significant share of the market. Managers who rely on data sciences make better decisions and stay ahead of the curve. Data science has become a necessity for managers aiming to lead their organizations to new heights of success.
The Benefits of Pursuing a Management Course for Leadership Development
The future of leadership development is closely tied to the integration of technology. It involves harnessing the power of artificial intelligence, data analytics, and online learning platforms to deliver personalised, on-demand leadership training. As workforces become increasingly remote and global, technology enables leaders to connect, communicate, and learn in innovative ways. This digital transformation is essential for leaders to stay relevant in an ever-changing world.
Risk investors spot an opening in fintech infrastructure players building banking-as-a-service
Early-stage startups such as credit card management platform 42 Card Solutions; banking service platform Falcon; and credit management platform Knight Fintech have held talks with investors to raise fresh equity capital, said two industry executives, requesting anonymity.
Innovations in CXO Management: Leveraging Technology for Customer Experience
The role of the Chief Experience Officer (CXO) is crucial in ensuring a seamless and personalized customer journey in the digital era. CXOs must leverage innovative technologies to enhance customer experiences and drive business growth. Some of the latest innovations in CXO management include harnessing customer data for personalization, predictive analytics, real-time feedback, and AI and machine learning.
CXO Roundtable: Insights from Top Customer Experience Officers
The role of Chief Experience Officer (CXO) has become increasingly important in today's competitive business landscape. CXOs are responsible for delivering exceptional customer experiences and driving growth. In a roundtable discussion, top CXOs shared their insights on the evolving challenges and opportunities in the field of customer experience.
CXO and Beyond: The Expanding Role of Customer Experience in Business
The role of the CXO (Chief Experience Officer) has evolved in today's business landscape, going beyond overseeing customer experience. CXOs now advocate for digital transformation, data-driven decision-making, innovation, and employee satisfaction. They ensure a consistent customer experience across all touchpoints, manage crises, and mitigate risks. The CXO's expanding role has a cascading effect throughout the organization, impacting departments such as marketing, technology, sales, customer service, product development, human resources, and finance. Embracing a customer-centric approach led by visionary CXOs can provide competitive advantages, including customer loyalty, brand differentiation, and increased revenue. However, businesses must address challenges such as resource allocation, data privacy and security, resistance to change, and measuring ROI.
CXO Leadership in Crisis: Strategies for Maintaining Customer Loyalty
During times of crisis, the role of the Chief Experience Officer (CXO) becomes crucial in maintaining customer loyalty. CXOs are responsible for advocating for customer needs, making data-driven decisions, fostering cross-functional collaboration, and leading innovation and adaptation.
Sustaining Excellence: Managing Mature Products in the Life Cycle
Managing mature products in the product management lifecycle is crucial for sustained success, revenue generation, and customer loyalty. Mature products contribute significantly to a company's revenue and market presence. They can also serve as platforms for innovation and provide a competitive advantage.
Design Thinking in Product Management: Putting Users at the Center of the Process
Design Thinking is a user-centric approach to product management that prioritizes empathy, collaboration, and experimentation. It consists of five key stages: empathize, define, ideate, prototype, and test. By putting users at the center of the process, Design Thinking ensures that products meet their needs and desires.
Product Discovery: Unearthing Market Needs in the Product Management Process
Product discovery is a crucial part of successful product management. It involves understanding the market, identifying customer needs, and ensuring that your product aligns with those needs.
CXO vs. CMO: Navigating the Responsibilities of Customer Experience Management
Delivering outstanding client experiences is essential to succeed in today's fiercely competitive business environment. Two crucial positions—the Chief Experience Officer (CXO) and the Chief Marketing Officer (CMO)—are emerging as organizations work to differentiate themselves from the competition and build strong customer relationships.
Thriving in the gig economy: A guide for enterprises to source and manage gig talent
Effectively managing gig talent involves creating detailed contracts, transparent communication, and utilizing project management tools. Enterprise-focused gig platforms can provide end-to-end solutions and high-quality talent, while also streamlining operations. Building lasting relationships with gig workers is essential for success in the gig economy.
Strategic Communication and Stakeholder Management: Influential Leadership Through Effective Communication
Effective communication is essential for successful leadership in today's complex business landscape. Strategic communication involves careful planning and deliberate messaging to achieve specific goals, such as aligning the organization around a shared vision, managing change, and handling crises.
Mastering the Art of Leadership: Executive Programs for Senior Managers
Executive leadership plays a crucial role in driving organizational success by making critical decisions, shaping strategic direction, and leading teams. To excel in these roles, senior managers need continuous learning and refined skills.
How to Become a Product Development Manager
A product development manager is responsible for overseeing the design, technical aspects, and strategic planning of a product. They collaborate with various teams, including sales and marketing, to ensure the product is financially viable and meets customer needs. The role requires strong strategic thinking, collaboration skills, technical expertise, and attention to detail. Product development managers play a crucial role in a company's success, with responsibilities ranging from creating goals and project management to business expansion and pricing decisions. A bachelor's degree in a relevant field and several years of experience are typically required for this role.
Capillary Technologies elevates two top leaders as cofounders
Founder lauds COO Anant Choubey and CCO of US business Sridhar Bollam.
How loyalty to workplace has shifted shape in the age of hybrid and remote jobs
For decades, loyalty at the workplace has been defined by one key factor: longevity. But the concept is more complex today.
How peripheral automation drives growth in the manufacturing industry
Peripheral automation fundamentally is about contextualizing core or standard business solutions by extending and enhancing their interfaces, covering their unique processes, approaches and information needs. This can be seen as an agile and highly adaptable layer on top of a more persistent records at the core.
Jio Haptik, B2B platform IDfy tie up for WhatsApp KYC solution
Haptik, owned by Reliance Jio Platforms, provides its GPT bot-powered proactive messaging capabilities for businesses to re-engage and nudge users to complete pending KYC applications on WhatsApp.
Wagner's convicts tell of horrors of Ukraine war and loyalty to their leader
"You were an offender, now you're a war hero," Prigozhin tells one man in the clip. It was the first video to depict the return of some of the thousands of convicts who joined Wagner in return for the promise of a pardon if they survived six months of war.
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