Amplinate reposted this
Have you talked to your customers? Most business problems are really lack of customer understanding problems. Want to get more people to use your product or service? Talk to your customers. Want to figure out if your product is better than your competitors? Talk to your customers. Want to find why you are losing out on customers to your competition? Talk to your customers. Want to charge more for your product or service? Talk to your customers. Want to create the next innovative product or service? Wait for it... Yup, that's right: Talk to your customers. It's the first step to any successful company. You have to deeply understand that pain points that your potential customers have. And then solve them. (That's really what your product or service is the first place: the solution to your customer's problems). The sooner you put customer knowledge at the forefront of everything you do, The sooner you're on the path to a preeminent product or service. And then you can charge whatever you want for your product! #businessstrategy #customerinsight #research #UX