FOOD QUALITY COMPLAINT
22% of paani puris fail miserably at quality tests, may affect digestive, immunity, says Bengaluru food safety authority
While enthusiasts of this tantalizing street snack among desis are abundant, certain reports have questioned its safety and potential long-term health effects.
Cockroach found in food served in Vande Bharat train. IRCTC apologises
A couple found a cockroach in their meal on the Vande Bharat train. This was not the first incident of its kind on the Vande Bharat train. In February, a passenger named Dr. Shubhendu Keshari also found a dead cockroach in the food while traveling from Kamlapati to Jabalpur Junction.
Finger in ice cream, mouse in Hershey's: How and where to file complaint against these incidents
Dining out or ordering in is common today, but recent incidents have raised serious food safety concerns. Cases include a human finger in ice cream, a dead mouse in Hershey's syrup, and a lizard in soup. Proper proof, like photos, is crucial for complaints. Report issues through food delivery apps, FSSAI's portal, or the consumer forum to ensure prompt action.
Amul seeks return of ice cream tub from Noida customer for investigation after centipede complaint
Amul has asked a woman in Noida to return an ice cream tub containing a centipede for further investigation, asserting its superior dairy product quality in India and globally. The woman shared a picture of the insect online, prompting a probe by food safety officials. Amul expressed regret over the incident and invited the customer to visit its ISO-certified plants to ensure product quality, emphasising its commitment to safety and inviting further investigation upon receiving the returned tub.
Human finger in ice cream: Food safety concerns keep quick commerce companies on their toes
Food safety concerns have intensified for quick commerce companies in recent weeks, particularly after a disturbing incident in Mumbai where a customer discovered a human thumb in their Zepto ice cream order. This incident has brought the issue under greater public scrutiny. Here's a look at the latest episodes in the quick-commerce space.
Ice cream nightmare highlights quick commerce's food safety issues
Food safety has become a concern in terms of quick commerce in recent weeks as a Mumbai customer found a human finger in Yummo brand ice-cream from Zepto. Walko Foods, the owner of Yummo, took the incident seriously and halted manufacturing at the third-party facility. A Blinkit facility in Hyderabad was also raided by food safety authorities.
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Chipotle CEO’s response to customer complaints goes viral, here is what he said
Many of the customers took to social media to complaint about Chipotle’s reduced quantity of food items, deteriorating quality of service and higher cost. After one such video went viral, the CEO of the company responded to the complaints.
Zepto customer receives nearly-expired 10kg flour pack, company says 'eat it in 7-days.' What happened next?
Delhi resident Gajender Yadav received a 10 kg packet of wheat flour from Zepto with an expiration date just eight days away. Frustrated, he took to social media to share his experience, humorously inviting Zepto to help him finish the flour. The post went viral, prompting a response from Zepto, but further escalation occurred when customer care advised him to consume the flour within seven days. Yadav's witty updates and criticisms of Zepto's handling of near-expiry products gained widespread attention.
FSSAI 'corruption': CBI arrests assistant director red-handed taking bribe from Pvt Lab
CBI arrests FSSAI Assistant Director and others in a bribery case involving Reliable Analytical Laboratories Pvt. Ltd. Seized cash, gold, documents. The accused remanded to police custody till 2024.
PhonePe’s Pincode exits non-food categories in ecommerce business rejig
PhonePe is restructuring its ONDC strategy by exiting several non-food categories. The Walmart-owned company unveiled its ecommerce venture Pincode on ONDC in 2023 offering grocery, food delivery, medicines, fashion and electronics among other categories on the network.
India's food safety regulator working on stricter rules for health supplements
The authority had received several complaints about many non-compliant health supplements being sold in the market, according to anofficial, after which it conducted a drive across the country to check nutraceuticals and health supplements for quality and safety throughout their manufacturing and sale process.
Zomato nightmare: Customer finds cockroach in Japanese noodle soup order, company issues response
A Zomato customer from Agartala, Sonai Acharya, recently made a distressing discovery when she allegedly found a cockroach in her Japanese miso ramen chicken ordered from Auntie Fug's eatery. Acharya's social media post detailing the incident garnered widespread attention.
Passenger finds cockroach in non-veg meal served on Vande Bharat Express
Passenger aboard Vande Bharat Express discovers dead cockroach in meal, sparking concerns about food quality on Indian trains. Dr. Shubhendu Keshari shares images of incident on social media, prompting swift response from IRCTC, who apologize and impose penalty on service provider. Railway Seva registers complaint and assures action. Incident echoes previous cases, highlighting need for improved food safety measures.
'Very dirty food quality': Man shares video of food served on Vande Bharat Express; Railway Seva responds
In one of the videos, it could be seen that other passengers were also asking the railways staff to take away the food that was being served. In another video, a passenger could be heard saying that the sabzi that was served was smelling and the dal was spoiled. Since being shared on X, the post has garnered numerous reactions, comments, and more than 1,000 views.
Over 1 lakh MSMEs have registered for the ZED scheme in India: Quality Council of India’s Maheswari
From being in the informal economy to adopting sustainable standards, MSMEs in India are making efforts in becoming globally competitive, says Secretary General of Quality Council of India.
Delhi govt notifies Motor Vehicle Aggregator scheme, mandates companies to switch to EVs by 2030
In a move aimed at promoting green and sustainable mobility and enhancing the quality of transportation services in the national capital, the Delhi government on Wednesday notified the 'Delhi Motor Vehicle Aggregator and Delivery Service Provider Scheme 2023', which sets the stage for comprehensive regulation and licensing of aggregators providing passenger transport service and delivery services.
Desi pharma pangs continue for India despite dose to fortify pharmacy of the world tag
India, once the 'pharmacy of the world', is struggling to establish itself as an elite player due to poor manufacturing practices that have led to deaths in some parts of the world, including children. The deaths of children in Gambia in 2022 and the deaths of 65 children in Uzbekistan last year have highlighted the lapse in the quality of drug production in certain India-based pharmaceuticals.
Video of rats eating stored food in train pantry goes viral
Passenger are demanding a thorough audit of the contractors responsible. Social media users have expressed their discontent, highlighting the impact on tourism and the lack of hygiene in train services. The Indian Railway Catering and Tourism Corporation (IRCTC) has said that the yard where this particular train is parked is infested with a large number of rats.
Where's the beef? U.S man files class action lawsuit against Taco Bell over filling size
Taco Bell faces lawsuit over alleged false advertising of Mexican pizza.
Don't pack food in newspapers. It can give you cancer!
Using newspapers to wrap food can cause serious and harmful health issues. The ink used in newspapers contain hazardous chemicals that may affect the quality of food, increase the risk of digestive disorders, toxicity, cancer, weaken the immune system and may cause failure of vital organs.
$388 in Sushi and a $20 tip: the brutal math of UberEats
Food delivery soared in popularity during the height of the pandemic, when delivery drivers were called heroes who risked getting sick so others could stay home. But the novelty has faded, and drivers say they're being taken for granted.
Air India in the hot seat after complaints about food from celebrity chef Sanjeev Kapoor
In the Twitter post, Tata-owned airline, Air India complained about different elements of the meal. He alleged that he was served a cold chicken sandwich which was on the whole unappetizing but was also served inadequately. The sandwich which was served cold also had very little filling and he claimed that the dessert was essentially a "sugar syrup".
Customer complaints put Samsung under probe in US: Report
According to SamMobile, Samsung is one of the most popular refrigerator brands in the US, but increasing customer complaints seem to be hampering the company's success.
Uber and Lyft drivers’ complaints are a startup opportunity
Among them are Dallas-based Alto, which hires drivers as employees and gives annual compensation. Empower, based in McLean, Virginia, and Wridz in Austin, Texas give 100% of cab fares to the driver. The Drivers Cooperative in New York promises a share in the profits.
'Rotis fit for dogs': UP constable breaks down over poor food quality, video goes viral
UP police constable Manoj Kumar says matters would not have reached this far had his higher ups listened to his complaints about the poor quality of food.
Zomato defers new food safety policy to May 3, FSSAI agrees with proposed steps
ET reported on April 15 that changes to the restaurant aggregator’s ‘Severe Food Quality’ rules - which were to take effect from April 18 - can “temporarily disable” online orders if consumers complain about a restaurant’s food quality.
Zomato to discuss new delisting policy with restaurants body next week
The advisory, sent to restaurant partners on Wednesday, triggered a pushback from NRAI, which represents over 500,000 restaurants. On April 15, NRAI president Kabir Suri discussed the association’s concerns over a call with Zomato cofounder Mohit Gupta.
Zomato serves up a ‘severe food quality’ policy stoking concerns among restaurants
ET has reviewed the contents of the email, which says the policy will be effective from April 18. Once a complaint is received from a customer, Zomato will undertake an investigation to ascertain its genuineness, it said
Over 7,500 complaints from passengers till Oct this year over bad quality food: Railways
The Railways has received more than 7,500 complaints from passengers over bad quality of food served on trains and imposed fines of about Rs 1.5 cr on vendors till October this year
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